Returns & Refunds
90 days to change your mind. We mean it.
Your guarantee starts the day your stamp arrives — not the day you order. Shipping takes 2–4 weeks, and we're not going to quietly run your clock down while you wait.
If you're not completely happy for any reason at all, email us within 90 days of delivery and we'll refund every cent. No restocking fee. No "unused condition" clause. No interrogation.
Arrived damaged, misprinted, or spelled wrong by us?
We send a free replacement immediately — and you don't need to return the original. Just email a photo to support@tinytags.store. No forms, no waiting for the faulty one to travel back across the world before we act.
Made a typo yourself?
Email us straight away. If your stamp hasn't entered production we'll correct it free of charge — personalisation is never an extra charge here, including fixing it.
If it's already been made, tell us anyway. Because these are custom items we may ask for a photo, but we've never let a misspelled name be someone's problem alone and we're not going to start with you.
How a refund works
- Email support@tinytags.store with your order number.
- A human replies within 1 business day — not a ticket bot.
- Your refund goes back to your original payment method within 5–10 business days.
Why we can offer this
We're a young brand, so a single unhappy parent costs us far more than a refund does. Making this easy isn't generosity — it's self-interest. That's exactly why you can rely on it.